3 years ago

Does it matter which search engine is used? A user study using post-task relevance judgments.

Dirk Lewandowski, Sebastian Suenkler

The objective of this research was to find out how the two search engines Google and Bing perform when users work freely on pre-defined tasks, and judge the relevance of the results immediately after finishing their search session. In a user study, 64 participants conducted two search tasks each, and then judged the results on the following: (1) The quality of the results they selected in their search sessions, (2) The quality of the results they were presented with in their search sessions (but which they did not click on), (3) The quality of the results from the competing search engine for their queries (which they did not see in their search session). We found that users heavily relied on Google, that Google produced more relevant results than Bing, that users were well able to select relevant results from the results lists, and that users judged the relevance of results lower when they regarded a task as difficult and did not find the correct information.

Publisher URL: http://arxiv.org/abs/1710.08390

DOI: arXiv:1710.08390v1

You might also like
Discover & Discuss Important Research

Keeping up-to-date with research can feel impossible, with papers being published faster than you'll ever be able to read them. That's where Researcher comes in: we're simplifying discovery and making important discussions happen. With over 19,000 sources, including peer-reviewed journals, preprints, blogs, universities, podcasts and Live events across 10 research areas, you'll never miss what's important to you. It's like social media, but better. Oh, and we should mention - it's free.

  • Download from Google Play
  • Download from App Store
  • Download from AppInChina

Researcher displays publicly available abstracts and doesn’t host any full article content. If the content is open access, we will direct clicks from the abstracts to the publisher website and display the PDF copy on our platform. Clicks to view the full text will be directed to the publisher website, where only users with subscriptions or access through their institution are able to view the full article.