3 years ago

The role of mediation in solving medical disputes in China

Mengxiao Wang, Gordon G. Liu, Hanqing Zhao, Thomas Butt, Maorui Yang, Yujie Cui
Medical litigation represents a growing cost to healthcare systems. Mediation, arbitration, and other alternative dispute resolution (ADR) methods are increasingly used to help solve the disputes and improve healthcare satisfaction. In China, the increasing number of medical disputes has contributed to concern for the safety of physicians and mistrust between physician and patients resulting in ADR processes being established in several provinces in recent years. Our aim was to describe and explain the impact of this new mediation process in the Chinese healthcare system.
Open access
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