3 years ago

When I say… emotional intelligence

Paul A Tiffin, Lewis W Paton

The term 'emotional intelligence' (EI) was first used by Beldoch in 1964,1 becoming popularised following publication of Goleman's book of the same name.2 The term encapsulated previous concepts, such as 'social skills' and 'empathy'. However, the idea that it was mainly one's 'emotional quotient' ('EQ'), rather than cognitive ability ('IQ'), determining one's success in life was simple, appealing and, as it turns out, somewhat mistaken. Researchers in the field quickly settled into two camps.

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